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Shannon Osborne

Shannon Osborne

Client Concierge Coordinator

Shannon has over 20 years of experience in customer service, and joined the Lakeside team in 2016 as Client Concierge Coordinator. She is skilled in claims processing, client services, and provides the Lakeside team essential support with her meeting preparation work. She is an integral part of the operations team and helps with new business processing and follow-up.  

Shannon was born and raised in the Akron area and currently lives in Stow with her husband David and their son Max. Prior to joining the financial industry with Lakeside, she was a Flight Attendant where she was able to travel the world and gain a global perspective of many different cultures.  Outside of work, she enjoys camping, boating, and time with family and friends.

Shannon Osborne provides administrative support services only.